I’m missing an item from my order, what do I do?
We may have sent your items in separate parcels, so please check your emails to see if your items will arrive separately.
If your order has been sent in different parcels then each delivery note will tell you the items you can expect to find inside. Please check the delivery notes from each part of your order to make sure you’re not missing anything.
If an item is missing, please contact our Customer Care team at [email protected] or on social media(Facebook, Instagram) @woolmandu with the order number and the missing item’s name and number. We will resolve the issue for you as quickly as we can.